Frequently asked questions

What is VPN?

VPN (Virtual Private Network) is logically created computer network between two points, for example your computer and our serverrs, which uses the internet or any other public network as a backbone and encrypts the traffic between these points or creates a logical tunnel between them. VPN is used when you need secure and encrypted transmission of any kind of traffic (voip, video, audio and etc.). VPN also allows the users to overcome regional restrictions from their countries and filtering of the traffic by their internet providers.

What is VPN used for?

The reasons that you might want to use VPN service are a lot, but here are the most common ones:
Your internet provider is monitoring your traffic and you don't want him to know what you are doing
Your internet provider forbids you to use various websites that you need
You just want to have a secure and encrypted connection so no one can monitor you

What do i need in order to setup a VPN connection?

You dont need any special software, you can take a look at our tutorials for help on getting your VPN connection to work.

You can try our new VPN client software. Download it from here.

How exactly it works?

Connecting to our VPN servers we switch your original IP address, provided to you by your internet provider, with ours. This way every page that you visit will actually see our IP address, while yours will remain secure and hidden.

What protocols are supported by

We support PPTP, OpenVPN, L2TP/IPSEC protocols. In case your provider is filtering standard PPTP and OpenVPN traffic, you can also use our stealth OpenVPN TCP on port 110 (pop3).

Is there any limitation in service? Can i use it with Skype, BitTorrent and etc.?

You can use our VPN service with any software that uses internet connection. No matter the application (Skype, BitTorrent etc.) you remain safe, secured and anonymous. The only limitation is that you can not use port 25 (smtp) and port 465 (smtps). If you need these two ports, contact us at and we will allow them for you.

Can i use my account on more than one computer at the same time?

No, you can not use the same account from two or more computers at the same time. You need to create another account if you need that.

Can i use two different accounts on two different computers?

Yes, you can. If you are using a wireless router, you need to check its "PPTP Passtrough" setting - this need to be turned on in order to use VPN connections.

I can not connect to VPN L2TP/IPSec from Android 4

There is a known problem with Android 4 and L2TP/IPSec. Click here for more information.

What payment methods are supported?

Currently we support payments through SMS (Bulgaria only),, and crypto payments (bitcoin, litecoin and ethereum). For more info and order click here.

What is KillSwitch?

KillSwitch is a simple script that protects you from accidently exposing your real IP address on the internet when the VPN connection is dropped for some reason. You can download our KillSwitch script from your profile area. You have to run the script as Administrator.

What is DNS leak?

DNS leak is a Windows OS problem where the OS caches the old DNS server you used before connecting to the VPN server and thus can expose your potential real location and internet provider. In order to fix it, you have to manually set the DNS server in all your network adapters on your Windows PC for example to Google DNS IP You can also download our DNS leak script from your profile area. You have to run the script as Administrator.

What is the difference between Proxy and VPN?

In short, the difference is that Proxy does NOT encrypt the network traffic. It only hides your location and is mostly used to access blocked websites, watch online TV and play online games. Since it does not encrypt the traffic, the network speed is usually faster than with VPN. If you need strong anonymity and security - use VPN, if you only need to hide your location and have better speed - use Proxy.